Return Policy
Returns & Refund Policy
*Our Promise*
Your satisfaction is everything to us. If something isn't right, we will make it right.
*30-Day Money Back Guarantee*
If you're not happy with your purchase for any reason, you have 30 days from the date of delivery to request a return or refund. No awkward questions asked.
*How to return an item:*
1. Email us at Handed2youstore@outlook.com with your order number and reason for return
2. We'll reply within 24 hours with return instructions
3. Once we receive and inspect the item, your refund will be processed within 3-5 business days
*Conditions:*
Items must be unused and in original packaging. We cover return shipping costs if the item is faulty or incorrect.
*Damaged or wrong items:*
If your item arrives damaged or you received the wrong product, email us immediately with a photo and we'll send a replacement or full refund within 24 hours — no return needed.
*Return address:*
Handed2You
4 Blenheim Court, Peppercorn close
Peterborough
PE1 2DU
United Kingdom
*Refunds:*
All refunds are issued to the original payment method within 3-5 business days of approval.